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NOTE: Do not return the deviceor anycomponentto Juniper Networks unless
you have first obtained an RMA number. Juniper Networks reserves the right
torefuse shipments that do not have an RMA. Refusedshipments are returned
to the customer via collect freight.
For more information about return and repair policies, see the customer support Web
page at http://www.juniper.net/support/guidelines.html.
For product problems or technical support issues, open a support case using the Case
Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United
States) or 1-408-745-9500 (outside the United States).
Related
Documentation
Locating an SRX210 Services Gateway Component Serial Number and Agency Labels
on page 148
Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 150
Packing the SRX210 Services Gateway and Components for Shipment on page 151
Contacting Customer Support on page 150
Locating an SRX210 Services Gateway Component Serial Number and Agency Labels
This topic includes the following sections:
Listing the SRX210 Services Gateway and Component Details with the CLI on page 148
SRX210 Services Gateway Chassis Serial Number and Agency Labels on page 149
SRX210 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 149
Listing the SRX210 Services Gateway and Component Details with the CLI
Before contacting Juniper Networks to request an RMA, you must find the serial number
on the SRX210 Services Gateway or component.
To list all of the SRX210 Services Gateway components and their serial numbers, enter
the following command-line interface (CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis SRX210b
Routing Engine REV X0 750-021778 000000PS2627 RE-SRX210-LOWMEM
FPC 0 FPC
PIC 0 2x GE, 6x FE, 1x 3G
Copyright © 2013, Juniper Networks, Inc.148
SRX210 Services Gateway Hardware Guide
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